Who is your Travel Agent?
Group Name? If none, state "NONE"
Your Confirmation Number:
Please use your confirmation number,
the invoice number.
Is this a Honeymoon Registry Gift?
If so, please provide the couple's name(s):
Credit Card Type
Credit Card Type
Other OR Final Payment
Honeymoon Registry Gift
I understand that I CANNOT purchase the cancel for any reason insurance once my deposit is paid.
Additional Comments :
Terms & Conditions AND Travel Planning Service Agreement (between Client listed above & all travelers on the same travel itinerary) AND Creative Travel & Events LLC (hereby the agency): Please Read Carefully as our policies have changed effective 10/01/2020 Whereby: Supplier is defined as any Tour Operator, Travel Supplier, Cruise Line, Airline or any other entity used to complete travel arrangements. Agency is defined as Creative Travel & Events LLC and/or its Event & Travel Specialists (or Travel Agent). QUOTES: All pricing quoted is subject to change at any time for any reason until actually paid for AND ticketed by the supplier(s). Creative Travel & Events LLC shall not be responsible for any changes to pricing and/or policies from travel service suppliers. If quoted airfare, please note these prices do not include any baggage charges assessed by the airline, upgraded seat fare options or change support fees should you need to change your flight. Please check with the airline for the details regarding the specifics on your baggage needs or additional seating arrangements. Creative Travel & Events LLC are not airlines and therefore do not operate aircraft and are not responsible for airline maintenance/safety problems; we act only as agents/Event & Travel Specialists for identified airline principals approved by the FAA. Please verify the spelling of all names provided in writing on the registration form and the flight details before booking your flight. Any changes once booked and ticketed will result in change support fees assessed by the airline and Creative Travel & Events LLC and are not to be at the fault of Creative Travel & Events LLC. We recommend providing us a copy of your government ID in the event yours is stolen or lost while traveling and to also help validate the information of each passenger. SERVICE PROVIDED: Creative Travel & Events LLC offers retail travel services to our customers, which are provided by separate and independent vendors of travel services. Creative Travel & Events LLC does not operate, control, or otherwise provide the services of the independent travel vendors. Therefore in working with Creative Travel & Events LLC, you understand we act only as an agent/Event & Travel Specialist for you, our client, in acquiring transportation, hotel accommodations, sightseeing and other privileges, or services for you and anyone traveling with you, and on the express condition that Creative Travel & Events LLC shall not be responsible for any loss, accident, injury, delay, defect, omission or irregularity which may occur or be occasioned, whether by reason of any act, negligence or default of any company or person engaged in or responsible for carrying out any of the arrangements, or otherwise in connection therewith. As Creative Travel & Events LLC provides research and travel planning, appropriate fees will be assessed to the traveler(s) for services rendered known as travel planning & support fees. These travel planning and support fees are NON-REFUNDBALE under any circumstances to include acts covered under Force Majeure. These travel planning & support fees are in addition to any commission our suppliers provide for conducting business with them. However, those commissions are only paid out to us should you complete your travel. PASSPORTS & REAL ID: It is your responsibility as the traveler to ensure proper documentation. Full Name as listed on your government issued Valid ID is required for making reservations. US Govt.'s Transportation Security Administration (TSA) Secure Flight program now requires all travelers to provide their full name, date of birth and gender that matches exactly with the Passport or Government issued photo ID. Failure to comply will result in denial of boarding, no refund, no exceptions (out of the USA). Creative Travel and Events LLC is NOT responsible for passports or other government issued ID in ANY way. Domestic travel maybe conducted using a U.S. State issued Driver’s License with the REAL ID GOLD star. For more information on REAL ID requirements for your state go here For REAL ID information and compliance: https://www.dhs.gov/real-id U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport book, not a passport card, this includes cruises. Passports must be valid for 6 months past the return date, some destinations can require up to one year. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens. The US State Department may also issue travel advisories which are warnings against travel to a particular area. It is your responsibility as a traveler to review this information BEFORE traveling and booking your reservations. This information can change at anytime and is not the fault of or responsibility of Creative Travel & Events LLC. Creative Travel & Events LLC strongly encourages the purchase of a proper travel insurance policy that will cover you in the event of civil unrest or crisis. Please check the US State Department website at https://travel.state.gov for further information. More information can be found on our website at https://www.CreativeTravelandEvents.com/Resources/ For passport and VISA services http://visas.travisa.com/CreativeTravelandEvents HONEYMOON & ANNIVERSARY TRAVELERS: You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photocopy is recommended). Failure to have such proof of marriage will result in the resort denying these complimentary privileges (if applicable). PLEASE notify your Creative Travel & Events LLC Event & Travel Specialist if you are celebrating a Honeymoon or Anniversary in advance so that they can annotate this in your reservation. Typically, resorts will honor these packages up to 30 days before or after your honeymoon/anniversary date. We value our exclusive relationships with these resorts and ask that you assist in support of their requirements. TRAVELING WITH CHILDREN: Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care, if necessary. Please contact our office for appropriate forms for minors. Creative Travel & Events LLC is not responsible for lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide proper documentation to airport authorities. CHANGES TO RESERVATIONS: ANY changes made to your existing reservation are subject to the current rates, promotions, and terms at the time of change. Please keep in mind that changing one small thing can change the dynamic of the entire travel package you received a great deal on. Changes may also include an assessment of change support fees both by the supplier(s) and/or Creative Travel & Events LLC. Creative Travel & Events LLC reserves the right to assess a nonrefundable change support fee of up to $100 per person. FINAL PAYMENT: The final payment MUST be received NO LATER THAN 45 days prior to departure unless otherwise noted. Final payments are not automatically charged. Please note your calendar of this final payment date as reminders may not be sent or are often missed. You must go to bit.ly/PaymentCTE on the date you'd like the payment to be posted. Payments must be received before 5pm EST. Creative Travel & Events LLC is not responsible for cancellations due to payments made after the due date. Late fees will apply. Please note, payments maybe received, but processing may not reflect as such on your billing statement immediately- there can be a delay of up to 3 business days. You may also see one or multiple charges all totaling the amount quoted as we use various suppliers to complete your travel plans. LATE FEES: Final payments not received prior to the 5pm EST on the due date designated will incur a $40 per person late fee, plus any additional late fees imposed by the supplier(s) that is used to secure your reservation. All reservations are subject to cancellation and hotel penalties as described above if final payment is not received on the due date. Late fees are not covered by the travel insurance and are always non-refundable. If you do not have insurance – natural disasters (such as hurricanes) or cancellation for ANY reason (medical/personal emergencies, cancellation of the wedding, etc.) will not relieve you from these penalties. ONLY the Travel Insurance will ensure your coverage and again READ AND VERIFY YOUR INSURANCE POLICY'S TERMS & CONDITIONS- Not all policies are the same. FORCE MAJEURE: Creative Travel & Events LLC shall not be responsible for failure to perform any of its obligations under this agreement during any period in which such performance is prevented or delayed due to Force Majeure, nor for changes to or terminations of your trip due to Force Majeure. “Force Majeure” refers to any event beyond Creative Travel & Events LLC reasonable control, including but not limited to strikes, epidemics, World Health Organization’s advisories and/or alerts, disease, pandemic, virus, illness, Center for Disease Control’s advisories and/or alerts, U.S. State Department’s advisories and/or alerts, any order of any local, provincial or federal government authority, interruption of power services, terrorism or any other causes beyond the control of Creative Travel & Events LLC. Very rarely, you may be forced by “Force Majeure” to change or terminate your trip after departure, but before the scheduled end of your trip. This is unlikely, but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any such refunds from our suppliers), pay you any compensation, or meet any costs or expenses you incur as a result. Creative Travel & Events LLC reserves the right to cancel any services described in a trip itinerary due to Force Majeure. In the event that your trip is cancelled and you decide to take a future travel credit (FTC) instead of a full refund (where eligible and available), Creative Travel & Events LLC will not take any responsibility for this decision. The future of travel can be unpredictable and Creative Travel & Events LLC has no knowledge of the future value, eligibility or redemption of any Future Travel Credit received from a supplier. HEALTHCARE & MEDICAL: Certain destinations will require a health/medical certificate stating that you and all travelers on your itinerary are of good health and free of disease, illness or virus in order to travel to a destination(s) or participate in adventurous activities. You may also be required to take a medical test to enter the borders of destinations. These tests can include, but are not limited to temperature checks, COVID testing, required vaccines or any other testing or procedure deemed necessary for entry. You may be required to produce results of a negative COVID test or prove your physical fitness competence. It may be a good idea to consider a Health Care Surrogate in the event of illness or injury on your trip. A health care surrogate designation is a legal document that appoints a person to become your “surrogate” if you become incapacitated. The designation document gives your surrogate legal authority to talk to your doctors, manage your medical care and even make medical decisions for you if you cannot do so. To obtain such form, please contact your attorney and/or legal representative. CANCELLATIONS: Creative Travel & Events LLC reserves the right to charge a cancellation fee of up to 15% of the total travel trip amount paid, unless otherwise noted. Creative Travel & Events LLC reserves the right to assess cancellation fees in addition to the supplier's cancellation fees. Hotel or Resort: Cancellation charges are per person or entire room canceling (NOTE: if ONE person within the room cancels, these same rules apply for that person). Airline tickets: If Creative Travel & Events LLC booked your airline tickets, those airline tickets are often 100% non- refundable and subject to individual airline penalties/fees to make changes to them (see insurance below). Once your reservation is made, a $50 nonrefundable penalty will be assessed in additional to any additional airline penalties per person, per ticket. Please note: Airline e-tickets do have an expiration date and must be used prior to that date. Package, Tour, Cruise or Other Travel Accommodations not mentioned above: Creative Travel & Events LLC reserves the right to charge a cancellation fee of up to 15% per person in addition to any penalties or fees assessed by the supplier(s) used to make your reservation. Please note: That a ‘trip’ or ‘booking’ often consists of multiple components, each of which may carry its own cancellation penalties (example: an airline ticket, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension designed by Creative Travel & Events LLC, all of which may be subject to a different set of cancellation policies.) All cancellations must be received in writing and must be validated by Creative Travel & Events LLC. We strongly recommend getting travel insurance as situations do arise beyond anyone’s control. Travel is an investment- Protect it! REFUNDS: Under no circumstances are travel planning & support; cancellation or change support fees from Creative Travel & Events LLC refundable. Refunds from supplier(s) used are subject to the rules and policies of those entities as well as the rules and policies of the state and/or government and/or country under which they operate. Refunds are not guaranteed under any circumstances. Refund(s) may not be issued for cancellations due to actual or threatened terrorist events or Force Majeure. If travel plans are delayed or cancelled for any reason there will be no refunds issued by Creative Travel & Events LLC, except in those circumstances where Creative Travel & Events LLC has issued its own schedule of cancellation, applicable to all or a portion of a booking (whenever such a schedule is issued, it will specifically indicate which trip component(s) it is issued for and it will apply ONLY to the specific trip component(s) indicated.) Again, we strongly encourage the purchase of travel insurance for this reason. TRAVEL INSURANCE: Since there is always a risk involved with travel and travel activities and/or excursions, it is STRONGLY ENCOURAGED that you consider Travel Insurance. While we are not registered insurance agents, we can provide you with a quote and general information to provide you with coverage for your upcoming trip. We strongly encourage and recommend purchasing travel insurance as travel is an investment to protect. Cancel for Any Reason Insurance can only be purchased at the time your reservation is made; it cannot be added after the initial trip deposit is received. Cancel for Any Reason does not guarantee the return of the FULL AMOUNT PAID. Cancel for Any Reason Insurance prices vary based on age of each traveler, number of travelers, price of trip and destination and therefore must be quoted. Your Creative Travel & Events LLC Event & Travel Specialist will quote your insurance policy cost upon initial trip quote. Please review details of the policy for specific coverage details and terms. (Creative Travel & Events LLC Event & Travel Specialists are not Insurance Agents and can therefore not consult or handle any policy matters.) Insurance may NOT cover items you purchase outside Creative Travel & Events LLC (i.e. airfare, tours, excursions etc.) Please Note: if you initially reserve a room only package & add airfare to the package through Creative Travel & Events LLC at a later date, your cancel for any reason insurance policy cost will be adjusted to accommodate the revised total trip package cost at that time. This plan does not include increased rates associated with a change in the number of individuals occupying a room. If the number of individuals occupying a room changes, the remaining travelers will be responsible for any additional costs incurred because of the change in the per-person occupancy rate. When you get Travel Insurance of any kind, make sure to read and understand your policy. It is better to understand it before and not during a crisis. TRAVEL DOCUMENTS: Travel documents will be sent to you no later than ten (10) days prior to departure date. They will not be sent to you until final payment has been made. Please read through these documents immediately; misprints, misspellings, incorrect dates etc. are not the responsibility of Creative Travel & Events LLC. Included in your travel documents (if airfare is purchased through Creative Travel & Events LLC) are airline electronic ticket receipts (proof of purchase, not boarding passes or actual tickets). Boarding passes are printed at the time of check in; online with the airline directly, or at the airport when showing passport/government ID & checking in luggage. It is very important that you take your travel documents with you in addition to passports and a major credit card for any baggage fees that may apply. Please keep these items in a safe place and protect them during your travels. If you are traveling internationally, it is a good idea to provide Creative Travel & Events LLC with a copy of your passport and also register your travel itinerary with the Smart Traveler Program. This free program allows travelers to register their international travels with the Embassy or Consulate. BAGGAGE FEES: Due to continual changes in airline baggage policies, it is suggested that you inquire with your airline's website for up-to-date fees & information. Creative Travel & Events LLC is NOT responsible for additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE! You can view the costs for baggage by visiting your specific airline's baggage rules on their website. Also, it is important to review your ticket restrictions as some special priced fares come with luggage restrictions. It is your responsibility to review this information in your travel documents and in the terms & conditions of your airline. For information on what is or is not allowed on the plane or in your carry-on, etc., please review "What Can I Bring" at https://www.tsa.gov/travel/security-screening/whatcanibring/all This is information is always changing, the most current information will be available here. ADDITIONAL HOTEL/RESORT FEES: Hotels and resorts have their own additional charges not included as part of the room quote. These charges are often not disclosed until you arrive on property and can include, but are not limited to room upgrade charge, daily resort fees, internet service fees, parking and/or valet fees, meals, gratuity and any other fees deemed necessary to provide their service. Creative Travel & Events LLC is not always aware of these fees and is not responsible for any additional costs or fees associated with your stay at the hotel/resort. AIRLINE SCHEDULE CHANGES & CANCELLATIONS: Occasionally airlines change flight schedules and may even cancel flights entirely. These changes are beyond Creative Travel & Events LLC's control. If such a situation occurs, Creative Travel & Events LLC will do it is very best to assist you with finding best possible alternate option(s). If the flight time change is minor (2 hours or less) the airline will automatically make the change (airline policies/rules entitle them to legally do so). Creative Travel & Events LLC will notify you of major changes. Please Note: there may be additional costs to re-book a new flight should the airline cancel or make a major change to your original flight itinerary. Creative Travel & Events LLC is NOT responsible for any additional costs or fees imposed by the airlines. It is the responsibility of the passenger to check for last minute airline flight time changes within 24 hours of departure. Creative Travel & Events LLC is not responsible for changes that may occur within 24 hours of original flight departure time. RE-CONFIRM YOUR FLIGHTS AND SEAT ASSIGNMENTS: Creative Travel & Events LLC advises you personally to re-confirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last-minute changes or delays. Most airlines allow you to check in online 24 hours prior to departure using the “Record Locator” or “Confirmation Number” or “PNR” (found in your Creative Travel & Events LLC documents.) Please note that some fares will not allow you to select seat assignments until 24 hours prior to your flight time. Some fares will have a seat selected for you during the counter check-in when you arrive at the airport. This is very common for international flights. You may always review your flight plans and choose to "pay to select" your seats. THIS IS NOT INCLUDED AS PART OF AN ALL-INCLUSIVE PACKAGE! Your Creative Travel & Events LLC Event & Travel Specialist can assist with making these “pay for seat” selections. AIRPORT CHECK IN: Please check in with your airline at the airport no later than two (2) hours prior to scheduled flight departure time; three (3) hours prior for international travel. Failure to do so can result in the airline cancelling your reserved space on the flight and giving it to another stand-by passenger. RESORT CHECK IN: Check-in time at most resorts is 4:00pm (local time). If you arrive prior to 4:00pm your room may not be ready. With our relationships, some resorts will honor an early check-in. If this is the case, you will be informed ahead of time, but keep in mind that this is NOT guaranteed. It is based on room availability and other resort policies beyond our control. The resort can store your luggage in a secure location on property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check in. USE OF CTE TRAVEL APP: As a client, you may gain access to our exclusive travel app with specific travel itineraries. This travel app is for use at your own discretion. Information entered may not update if the app is not connected to an internet connection. Hotel may charge a fee for use of their internet connection. When traveling in foreign countries, there may be an additional fee from the local internet provider for use of their internet connection. Wireless Cards are available for purchase prior to your departure to help with minimizing these charges while traveling abroad. BAGGAGE TRACKING & TRACING SERVICE: This service is provided by a third-party supplier. Creative Travel & Events LLC acts only as the booking agent/ Event & Travel Specialist and the company expressly disclaim any liability for injury, damage, loss, accident or delay due to any act, negligence or default of tour guide, or any company or person engaged in transporting the passengers’ baggage, or rendering any services, or carrying out the arrangements or any tour, or their agents, servants and employees. DRESS CODE & CULTURAL DIFFERENCES: Please be advised that some resort restaurants may require long pants, collared shirt, & closed-toe shoes. When traveling internationally, there are also some cultural regions that may require a change in your wardrobe or customs; for example, women to wear coverings over their hair, face, arms, chest in the Middle East or not wearing camouflage in the Caribbean. This can extend to events. Please be prepared and respect the cultural differences and traditions while traveling in other countries. The best thing to do is pack accordingly. When in doubt ask. Your Event & Travel Specialist will prepare you with a destination guide that will have further information on this topic. If you have any questions, please do not hesitate to contact our office. Lastly, as each country comes with its own cultural, political, and religious beliefs, so come the rules and unrest. Please be prepared by viewing the US State Department website as they make the recommendations or alerts because of these reasons. This website will prepare you for all of the above: https://travel.state.gov/content/travel/en/traveladvisories/traveladvisories.html/ ARBITRATION: If a dispute arises out of or relates to this agreement, or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by International Forum of Travel and Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable guidelines as established by IFTTA. LAW: All parties hereby consent to the jurisdiction of all state and federal courts sitting in Pima County, State of Arizona, and/or Palm Beach County, State of Florida and agree that venue for any such action shall lie exclusively in such courts without regard to choice of law principles, and agrees that such courts shall be the exclusive forum for any legal actions brought in connection with this Agreement or the relationships among the parties hereto. SEVERABILITY: In the event any provisions or covenants (or any portion thereof) of this Agreement shall be held invalid or unenforceable by any court of competent jurisdiction, such holding shall not invalidate or render unenforceable any other provisions thereof. MERGER: This Agreement sets forth the entire agreement and understanding between Creative Travel & Events LLC and Outside Agent. No modification of or amendment to this Agreement, nor any waiver of any rights under this Agreement will be effective unless in writing signed by a representative of Creative Travel & Events LLC and Outside Agent. Any subsequent modifications or changes will not affect the validity or scope of this Agreement. Thank you for trusting us with your travel plans. By signing below, I certify that I have verified that all information contained in the travel/event confirmation I received is 100% accurate. I further understand that not giving accurate information can alter the results of my travel quote and can cause change support fees of up to $400 per person in my travel arrangements. I further acknowledge that I have been informed of all cancellation and refund policies by Creative Travel & Events LLC and agree to all terms and conditions of Creative Travel & Events LLC and the supplier(s) in which they use to create and confirm my travel reservations. I certify that I am the cardholder and authorize Creative Travel & Events LLC (an independent agent of Palm Coast Travel) or the chosen supplier(s) to charge my credit card for the amount described above, which maybe all as one charge or separate charges adding up to the amount noted above. I understand that I may not see a charge from the travel agency on my credit card statement; the charge may come from the supplier(s) directly. In signing, I promise to pay such AMOUNT (together with any other charges due thereon) subject to and in accordance with the agreement governing the use of such card. Payment in full to be made when billed or in extended payments in accordance with standard policy of credit card issuing company. I certify that I am an authorized user of this credit card and waive my right to dispute these charges. This charge will be manually applied by the agency to my reservation. If there are any issues, an Event & Travel Specialist will contact me directly. Payment may take 3-5 business days to fully process and be reflected on my statement. I, further understand, that should I chose to cancel these reservations for any reason, that I will still be charged by Creative Travel & Events LLC for their travel planning & support services as outlined in the terms & conditions above. If the above fee is in part and/or all for travel planning & support services offered by Creative Travel & Events LLC, I acknowledge that Creative Travel & Events LLC will begin work on creating a specific itinerary upon receipt of my payment of this amount. Creative Travel & Events LLC has agreed to provide the travel planning & support services to me for the set amount indicated. I acknowledge that no portion of the fee is refundable. I also acknowledge that the fee represents Creative Travel & Events LLC’s charge for its planning & support services only and no portion of the fee represents the cost of the travel itself. My signature also acknowledges that Creative Travel & Events LLC, acts only as a booking agent/Event & Travel Specialist, other participating organizations act solely as other agents in arranging transportation, hotel accommodations and other services. Creative Travel & Events LLC does not assume, and in fact, all agents/Event & Travel Specialists and the company expressly disclaim any liability for injury, damage, loss, accident or delay due to any act, negligence or default of tour guide, or any company or person engaged in transporting the passengers, or rendering any services, or carrying out the arrangements or any tour, or their agents, servants and employees. In signing below, I hereby release Creative Travel & Events LLC from all claims arising out of any problems covered in this paragraph. I further understand that Creative Travel & Events LLC has no special knowledge regarding the financial condition of the airlines, hotels, tour, transportation, and other service companies used to prepare my travel arrangements, nor unsafe conditions, frustration of purpose, potential acts of God, riots, states of emergency, pandemics, health hazards such as viruses, weather hazards, or climate extremes at the location(s) to which I may travel. I shall assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or entry requirements and all conditions regarding health, safety, pandemics, security, political stability and labor or civil unrest at the destination(s) to which I am traveling. I may review this information by contacting: 1) The Travel Advisory Section of the U.S. State Department at (202) 647-5225 or http://www.travel.state.gov/traveladvisories 2) For medical information, I may contact the Centers for Disease Control (CDC) at (800) 232-4636 or www.cdc.gov/travel 3) For Passport & VISA information, I may contact the http://www.travel.state.gov/passport or http://www.travel.state.gov/visas 4) For additional information: https://www.CreativeTravelandEvents.com/Resources I authorize Creative Travel & Events, LLC to use the above information to charge my credit card for the stated amount. Completion of this form and the initialing of this box signifies acceptance in lieu of my signature. By checking the box below and adding your signature, you indicate that the above amount is correct, you authorize the travel agency to charge your credit card for the specified amount, and you agree to the ALL terms and conditions of Creative Travel & Events LLC listed in this Service Agreement.
Electronic Signature: (Sign with mouse or touch)