chandler

Matthew & Chandler Wedding

Matthew and Chandler 

On

March 3rd, 2023

 

At the beautiful  Fives Beach Resort 

 

Rates are per person & include your room, all-inclusive package, all taxes & fees.

Single Occupancy = Single in a room by themselves. Double occupancy is 2 adults. Triple occupancy is 3 adults.

Fives Beach Resort

Resort Details

 

Hugging the white sand coast of the Caribbean Sea, The Fives Beach Hotel & Residences offers a luxurious vacation retreat in Riviera Maya, Mexico. With its chic, modern architecture at water's edge and authentic Yucatan spirit, our AAA Four Diamond hotel is an idyllic escape for family vacations, romantic getaways, destination weddings, and honeymoons in Playa del Carmen. 

Indulge your senses in an All Senses Inclusive® experience and sink into serenity in our lavish deluxe rooms and 1-, 2 -or 3-bedroom suites or spectacular Penthouse Sky Suites. Relax on the white sand beach and sip a tequila infused cocktail from the beach bar. Renew body and spirit at Fives Spa, or lounge by our seven outdoor pools. Savor global flavors at our gourmet and casual restaurants and bars.
 
Located on the white sands of Playa del Carmen beach, 35 minutes south of Cancun International Airport, our resort is close to all of the best attractions and adventures on the Riviera Maya. Enjoy the restaurants, nightlife and shopping in downtown Playa del Carmen. Tee off on championship golf courses. Explore ancient Mayan ruins and eco-theme parks, and enjoy scuba diving and snorkeling in the turquoise Caribbean Sea. Or just relax in our modern architecture surrounded by cenotes and the Yucatan jungle.

Hotel Amenities

Activities Desk, Aerobics (aqua), Bar (swim-up), Bars/Lounges, Beach, Beauty Salon ($), Billiards, Breakfast Room, Car Rental Desk ($), Children's Activities, Children's Playground, Concierge, Cooking (classes), Currency Exchange ($), Doctor (on call) ($), Entertainment, Exercise Classes, Fitness Center, Game Room, Gift Shop ($), Golf (nearby) ($), Hospitality Desk, Internet Service ($), Laundry Service ($), Medical Services ($), Multilingual Staff, Parking Facility, Pool (children's), Pool (outdoor), Poolside Meal Service, Restaurants, Safe Deposit Boxes (in room), Sauna ($), Snack Bar, Spa ($), Tennis Courts (lighted)$ ($), Tour Desk, Tours & Excursions ($), Umbrellas (beach/pool), Watersports (motorized) ($), Watersports (non-motorized), Wedding Coordinator, Wedding Site

($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them

 

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

 

   

One Bedroom Residences:


This 710 square-foot suite has modern décor, art lamps, sculptures, and large paintings on the walls. The bedroom has a king size bed with wooden sliding doors that open to a separate living room with a double sofa bed. This luxury suite also features a full kitchen with granite countertops, a refrigerator, microwave, oven, stove, and a dining table. Max Occupancy: 2 Adults + 2 Children

Prices include all food, drinks and taxes, but not transfers or insurance.

Children are Free 0-5, 6-17 are $97 per child AFTER 2 adults in the room

3 Nights

Single Occupancy – $978 total for 3 nights 

Double Occupancy – $1302 total for 3 nights 

Triple Occupancy- $1890 total for 3 nights 

 

4 Nights

Single Occupancy – $1304 total for 4 nights 

Double Occupancy – $1736 total for 4 nights 

Triple Occupancy- $2520 total for 4 nights 

 

5 Nights

Single Occupancy – $1630 total for 5 nights 

Double Occupancy – $2170 total for 5 nights 

Triple Occupancy- $3150 total for 5 nights 

 

ONE BEDROOM PENTHOUSE RESIDENCE

Indulge your senses in this luxurious 1,119 square-foot penthouse with contemporary décor and indoor/outdoor living spaces. Located on the top floor, this one-bedroom penthouse features a private rooftop lounge designed for tranquility and entertaining. Enjoy the "al fresco" lifestyle with a lounge area with a half bathroom, a patio with a table for 6, a pergola, barbecue grill, at whirlpool tub for two, chaise lounges, a relaxing Bali bed, and views of the gardens and pools Max Occupancy: 2 Adults + 2 Children

Prices include all food, drinks and taxes, but not transfers or insurance.

Children are Free 0-5, 6-17 are $97 per child AFTER 2 adults in the room

3 Nights

Single Occupancy – $1293 total for 3 nights 

Double Occupancy – $1722 total for 3 nights 

Triple Occupancy- $2304 total for 3 nights 

 

4 Nights

Single Occupancy – $1724 total for 4 nights 

Double Occupancy – $2296 total for 4 nights 

Triple Occupancy- $3072 total for 4 nights 

 

5 Nights

Single Occupancy – $2155 total for 5 nights 

Double Occupancy – $2870 total for 5 nights 

Triple Occupancy- $3840 total for 5 nights 

 

2 Bedroom Resort Residence: 


Designed for families and vacationing friends, this magnificent 1,155 square-foot suite features a master bedroom with wooden sliding doors that open to a living room with a double pull out sofa bed and a second bedroom furnished with two double beds or a king size bed. This luxury suite is decorated with art lamps, sculptures and large paintings and features a full kitchen with granite countertops, a refrigerator, microwave, oven and stove, and a dining table. Suites can be connecting or joined by an entry hall Max Occupancy: 4 Adults + 2 Children

 

Prices include all food, drinks and taxes, but not transfers or insurance.

Children are Free 0-5, 6-17 are $97 per child AFTER 2 adults in the room

3 Nights

Single Occupancy – $2466 total for 3 nights 

Double Occupancy – $2466 total for 3 nights 

Triple Occupancy- $2466 total for 3 nights 

Quad Occupancy- $2472 for 3 nights

 

4 Nights

Single Occupancy – $3288 total for 4 nights 

Double Occupancy – $3288 total for 4 nights 

Triple Occupancy- $3288 total for 4 nights 

Quad Occupancy- $3198 for 4 nights

 

5 Nights

Single Occupancy – $4110total for 5 nights 

Double Occupancy – $4110 total for 5 nights 

Triple Occupancy- $4110 total for 5 nights 

Quad Occupancy- $4120 for 5 nights

 

All accommodations include: crib (on request), coffee/tea maker, internet access: ($), mini-bar, rollaway bed (on request), room service (24-hour), safety deposit box, shower, smoke detector, CD/DVD player, sprinkler system, Jacuzzi, telephone, air conditioning, television, alarm clock, balcony or terrace, ceiling fan and hairdryer.  

Telephone (international Direct Dial) Effective October 1, 2015, free unlimited international calling from Mexico to anywhere in the world is included.  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

 
 
 
 

Room Block Details

Room Category in Room Block

Passports:
Very Important: You must have a passport to travel to Cancun. It must be valid till September 2023.

  • 1 Bedroom Resort Residence (we have 16 of these) 

  • 1 Bedroom Penthouse Resort Residence (we have 2 of these) 

  • 2 Bedroom Resort Residence (we have 2 of these) 

The room categories listed above were selected by Matthew & Chandler's for their contracted room block. There are only a certain number of rooms available and are on a first-come, first-serve basis. 

Trip Deposit & Payment Schedule

  • $200 is due to hold your room (plus insurance if you go with that) 
  • December 1st, 2022- Last day to book your room
  • December 1st, 2022-Final payment due 
  • December 1st, 2022-January 2nd, 2023 Cancel your room for a $125 FEE 
  • January 2nd, 2023 NO cancelations after this date, or 100% penalty (without insurance) 
  • Additional payments towards your balance can be made at any time (monthly) by contacting McKenzie at [email protected]

Reservation Dates

  • Room Block March 1-5th, 2023
  • Ceremony: March 3rd, 2023
  • There is a 3-night minimum for this room block
  • Additional nights can be added, based on resort availability

Adding Additional Nights

If you would like to arrive earlier than March 1st, or after March 5th, 2023 please let us know when you fill out the room reservation form. If you would like to travel outside of those dates we just need to confirm availability. This can take up to 14 days to confirm. 

Included in Price:

  • Room taxes
  • All-Inclusive Food & Beverage
  • Unlimited free in-room calling to North America
  • 24-hour Room Service

Excluded from Price:

  • Airfare – You are responsible for reserving your own flights
  • Trip Insurance – I highly recommend getting trip insurance, but you have the option to decline when filling out the room reservation form (Learn more about insurance here)
  • Transfers from Cancun Airport to the hotel and back
 

Next Steps

If you have any questions at all about the information in this quote, please let us know. You can email us directly, or you can use the comment box below and click Reply. If you do not have any questions and you are ready to book, please click the Book Now button below to fill out your registration form so we can get started on the process of booking your trip.

When filling out the registration form, make sure you are entering names as they appear on your passport. The names on your passports must match your airline tickets exactly. Passports must be valid for 6 months after travel.

Once we receive your registration form, we will put your room on hold and send you an invoice that will require your approval. As soon as you have approved the invoice, we will place a deposit on your trip and get your trip booked.

We look forward to working with you in planning this exciting vacation! Please let us know if you have any questions.

 

Book HERE

VERY IMPORTANT

 

.*Very Important – Please Read*

To be considered a part of Matthew & Chandler wedding, you must book through this group room block and not through any other method (even directly with the hotel). We offer competitive group rates and have secured a room block to make this as easy as possible.

 

Reservation Cancellation Policy

  • You must cancel your reservation by December 1st, 2022 to get a full refund (minus insurance cost)
  • December 1st, 2022- Last day to book your room
  • December 1st, 2022-Final payment due 
  • December 1st, 2022-January 2nd, 2023 Cancel your room for a $125 FEE 
  • January 2nd, 2023 NO cancelations after this date, or 100% penalty (without insurance) 
  •  
  • If you have travel insurance you can file a claim to get a refund based on their terms
  • Susan's Travel Services is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel

How To Book Your Room

We can’t wait to assist you with your travel arrangements for this very special celebration! Please read all information thoroughly and let us know if you have any questions.
 
Email us ASAP for any of the following special requests:
 
  • For a single occupancy room request (all group rates based on double occupancy)
  • For any additional room categories not listed or held in the group block
  • If you are booking after the deadline (held space is released at the deadline)
Requests are not guaranteed and are at the discretion of suppliers/vendors. Due to supplier correspondence and processes, allow 14 business days for a response.
 
Steps to Book
 
  1. Review the available room categories & rates below.
  2. Fill out the form HERE  which will tell us your preferred dates, room occupancy and category.
  3. If you need flights, please let us know which departure airport
We will send you a reservation invoice with payment instructions within 24 hours of receiving your request
 
  • A deposit is only $200 to reserve your room (per room, not per person)
  • December 1st, 2022- Last day to book your room
  • December 1st, 2022-Final payment due 
  • December 1st, 2022-January 2nd, 2023 Cancel your room for a $125 FEE 
  • January 2nd, 2023 NO cancelations after this date, or 100% penalty (without insurance) 

 


Travel Protection (optional but highly recommended!)

  • By purchasing Travel Protection, you are protecting your travel investment. Read below to see which option works best for your own travel scenario. Protection must be purchased within 21 days of depositing your room to carry cancel for any reason insurance (the only thing covering covid). If you are interested, you can book directly here, or ask our travel advisor for help book here.

 

Thank you!

Payment Plans!

 

You don't have to pay all at once! Book early and take advantage of the Easy Monthly Payment Plan.

It is interest-free! All you have to do is send an email to [email protected] after you make your initial payment. Please tell us what date, and how much you want to pay till final payment. We make monthly payments on the credit card. 

Thank you!

Passport information!

 

It is time to check your passports to make sure you know where they are and that they have not expired. It is important to know that since you’re traveling out of the country, a valid passport might not be enough to allow you to board your flight or cruise ship. It might expire too soon to meet the foreign country’s requirements.

FAQ'S

 

Room Reservations FAQ'S!

Yes. We offer “Cancel for ANY reason” insurance with your room block. It is the only insurance that will cover COVID! It covers cancellation up to 48 hours BEFORE you travel and you get back 75% of the cost of the trip. If not, we also sell insurance that is canceled for "covered reason" ask us how! Contact Susan Green and her Team!

DO YOU BOOK AIRFARE?

No. We do not do air for the trip as many of you use miles and other options, but we suggest using Google Flights or the HOPPER app to track flights. Please email Susan, our travel advisor with your flights once you have them booked so she can help with transfers.

CAN I ADD SOMEONE TO MY ROOM?

Yes. You can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.

CAN I SWITCH THE PERSON IN MY ROOM?

Yes. Just send Susan an email with the name of the guest to be removed along with the name (as it appears on their passport) of the new guest, their birthday, and email address. Once Susan has this information, she will make the adjustment.

OH NO! SOMETHING HAPPENED AND I CANNOT MAKE IT. WHAT DO I DO?

If you can’t make it to the wedding, send Susan an email (she has to have it in writing) letting her know you need to cancel your reservation. She will then email you a confirmation. If you cancel before December 1st, 2022  they will refund you your deposit (minus insurance). If you cancel after December 1st, 2022, it is there are penalties. Cancel after June 15th, 2022 and it's full penalty without insurance. 

I WOULD LIKE TO STAY AN ADDITIONAL NIGHT BEFORE/AFTER THE ROOM BLOCK. HOW DO I DO THIS?

If you would like to stay for additional nights, please ask Susan Green our travel advisor and she will request them for you.

Terms & Conditions

By supplying credit card and personal and passenger information, the client and passengers are authorizing agent(s) to complete work as hired including communicating such information to suppliers as required as part of the quoting and booking process.

Clients agree to follow payment structure including deposits and final payments as outlined by the supplier; failure to remit final payment at the deadline is a loss of any pre-paid funds and results in cancellation of any booked services (non-refundable). The client understands flights & itineraries could revise/change without notice and are at the discretion of the supplier as per terms & conditions.

Client(s) are expected to review and understand Terms & Conditions of agent(s) and vendor(s) at time of quoting and booking for all items; regardless if supplied by agent and/or listed as additional information vendor(s) documents and/or website(s).

Client(s) are responsible to ensure all supplied information (names, proper spelling, date of birth, passport information, etc.) matches all documentation required for travel. Travel documentation must be valid before travel, during travel, and must remain valid 6-12 months post-travel per destination entry requirements.  

All destination & return entry/travel information can be verified/reviewed on official destination websites, or re-entry to the United States by visiting HERE. All entry/travel requirements could change without notice and are not fault or responsibility of the supplier and/or agency. Should any United States or destination requirements change, the client is financially responsible for any/all associated fees or penalties from vendor and agent.

If travel documentation (passports, identification, visas, etc.) are not verified and/or available, or valid at the time of booking, the client(s) is financially responsible for all associated fees or penalties from vendor and agent in order to make appropriate corrections and/or changes with vendor(s).

Thoroughly review all itinerary and documentation as supplied by agent(s). The client is responsible to report any errors or corrections within 12 hours of the issue. At 12 hours, any and all changes are subject to a $50 fee per person/per correction agency fee and are in addition to any supplier fees or penalties.

Covid Restrictions:

Agent(s) will inform the client(s) of any travel requirements as documented at the time of itinerary communication. Onward, it is the responsibility of the client(s) to monitor for changes for dates, locations, itineraries, requirements, etc.; Client(s) are expected to re-verify all information leading up to travel while traveling, and before returning home as policies/situations can evolve quickly within United States and abroad.

Fees: (taxes extra)

Cancellation $50 per person After Deposit is paid.

ALL fees are non-refundable and non-negotiable; regardless if the source of change(s), revision(s), and/or cancellation(s) are due to; actions of vendors, travel warnings, government policies, border agent decisions, ‘act(s) of god’, weather, client decisions, agent policies, and/or revisions due to Covid restrictions. Fees are charged at time of work required.

Client(s) are additionally responsible for any further charges or fees issued by travel vendor(s) per their terms & conditions.

Fees(s) cover the agent(s) services as requested/required for work completed within regular business hours (as advertised). 

All change and/or cancellation fees are charged as required, are pre-authorized by this agreement, and are in addition to previously charged service and/or planning fees.

Thank you!

Travel Protection

Having travel protection is definitely important and we recommend it for everyone. We personally buy it for all our trips. However, the option to add travel insurance is solely for your convenience. Depending on the option you select it may cover trip cancellation and many other things like unexpected medical expenses, baggage, and flight delays.

There are different kinds of policies to choose from and since we are not insurance agents and therefore cannot answer questions regarding any travel insurance policies we have found that this is the easiest way to compare them.

Click here for Travel Insurance Options

You will just need to answer a few questions and you’ll receive policy options and pricing. This link will give you different plan options as well as available coverage for other areas of your trip.

This is the insurance company we personally like and suggest but you are welcome to purchase Travel Protection through any entity that you choose.

If you have additional questions, you can reach an insurance agent at 1-800-243-3174

FYI, not purchasing travel protection could result in the loss of your travel cost and/or require more money to correct the situation. Without the protection, there may be no way to recoup any losses, costs or expenses incurred and the price of Travel Protection IS NOT included in the price of the room selections and is non-refundable.

Travel Agent

Hi! We are a full-service travel agency with over 25 years in business (started in 1994). We specialize in destination weddings, honeymoons, and one of a life time vacations!  We have a team of us that can help you with your next travel need.

We are based in Arizona and work 5 days a week.

Send us an email at: [email protected]
Schedule a phone call with our groups department HERE!

We are happy to provide Transfers with LOMAS which are private, nonstop transfers between Cancun Airport and your hotel. If you are interested in purchasing them, book them HERE. 

You can also do Uber, or book them yourselves. Lomas is the best in the business. Gives the best services and best quality of cars.