Welcome to Alexsa & Andrew's Wedding Page
.*Very Important – Please Read*
To be considered a part of Alexsa and Andrew's wedding, you must book through this group room block and not through any other method (even directly with the hotel). We offer competitive group rates and have secured a room block to make this as easy as possible.
Reservation Cancellation Policy
- You must cancel your reservation by March 15, 2022 to get a full refund (minus insurance cost)
- If you cancel your reservation after March 15, 2022 you are responsible for 100% of the amount paid
- If you have travel insurance you can file a claim to get a refund based on their terms
- Susan's Travel Services is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel
How To Book Your Room
- For any room categories not listed or held in the group block
- If you are booking after the deadline (held space is released at the deadline)
- Review the available room categories & rates below.
- Fill out the form HERE which will tell us your preferred dates, room occupancy and category.
- 30% of your room total is due on ALL rooms by March 15, 2022
- The last day to cancel a room without penalty is March 15, 2022
Travel Protection (optional but highly recommended!)
Room Block Details
Room Category in Room Block
Grand Palladium Costa Mujeres (family friendly)
- Junior Suite Poolside
- Junior Suite Beachfront
TRS Coral (adults only)
- Junior Suite Ocean View
- Junior Suite Beachfront Ocean View
- Junior Suite Swim-Up
The room categories listed above were selected by Alexsa & Andrew for their contracted room block. There are only a certain number of rooms available and all are on a first-come, first-serve basis.
Trip Deposit & Payment Schedule
- $200 is due to hold your room
- April 15, 2022 is the deadline to secure a room from the room block
- The full payment of your trip is due by April 15, 2022.
- Additional payments towards your balance can be made at any time (monthly) by contacting Denise at [email protected]
- Arrive: Tuesday, July 5 2022
- Ceremony: Thursday, July 7, 2022
- Depart: Sunday, July 10, 2022
- There is a 3-night minimum within this room block
- Additional nights can be added, based on resort availability
Adding Additional Nights
If you would like to arrive earlier than Tuesday, July 5, 2022, or stay past Sunday, July 10, 2022, please let us know when you fill out the room reservation form. If you would like to travel outside of those dates we just need to confirm availability with the resort. This can take up to 14 days to confirm.
Included in Price:
- Room taxes
- All-Inclusive Food & Beverage
- Unlimited free in-room calling to North America
- 24-hour Room Service
Excluded in Price:
- Airfare – You are responsible for reserving your own flights
- Trip Insurance – We highly recommend getting trip insurance, but you have the option to decline when filling out the room reservation form (Learn more about insurance here)
- Transfers from the airport to your hotel and back
Grand Palladium Costa Mujeres Resort and Spa
Grand Palladium Costa Mujeres Resort and Spa
Property Location Grand Palladium Costa Mujeres Resort is located 7.4 mi (11.9 km) from Ultramar Ferry Puerto Juárez and 8.8 mi (14.2 km) from Norte Beach. The property is 10.1 mi (16.3 km) from Market 28.
Enjoy local and international cuisine at Isla Blanca (ShowCooking), one of the property's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 10 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.Business, Other Amenities Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Costa Mujeres? This property has facilities measuring 10710 square feet (995 square meters), including a conference center. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Check-in-time: 3:00 pm
Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Junior Suite Poolside
Up to 3 adults + 1 child under 12
Children ages 13-17 are $120 per child per night; ages 3-12 are $80 per child per night
Located near the pool for an unbeatable stay in Costa Mujeres. Room 62 m 2 with Mezzanine balcony, spa bath and sofa bed. Choose your rest experience with a king size bed or two double beds and a memory foam mattress. This fabulous room includes a hydromassage bathtub, a combined living room with a sofa bed and a 50” flat-screen TV, among other amenities, and offers an excellent location near the Grand Palladium Costa Mujeres Resort & Spa pool.
Single Occupancy – $717 total for 3 nights
Double Occupancy – $960 total for 3 nights
Triple Occupancy- $1,314 total for 3 nights
Single Occupancy – $956 total for 4 nights
Double Occupancy – $1,280 total for 4 nights
Triple Occupancy- $1,752 total for 4 nights
Single Occupancy – $1,195 total for 5 nights
Double Occupancy – $1,600 total for 5 nights
Triple Occupancy- $2,190 total for 5 nights
Junior Suite Beachfront
3 adults + 1 child under 12
Children ages 13-17 are $123 per child per night; ages 3-12 are $82 per child per night
Extraordinary room located near the beach of Costa Mujeres. It offers a hot tub, sofa bed and unique amenities. Discover the comforts of this Junior Suite located near the beach: king size bed or two doubles, 50” flat-screen TV, hydromassage bathtub, double sink, USB wall charger, among others, for a sublime vacation in Costa Mujeres. Cancun.
Single Occupancy – $735 total for 3 nights
Double Occupancy – $978 total for 3 nights
Triple Occupancy- $1,350 total for 3 nights
Single Occupancy – $980 total for 4 nights
Double Occupancy – $1,304 total for 4 nights
Triple Occupancy- $1,800 total for 4 nights
Single Occupancy – $1,225 total for 5 nights
Double Occupancy – $1,630 total for 5 nights
Triple Occupancy- $2,250 total for 5 nights
TRS Coral Hotel (adults only)
On the beach of Costa Mujeres, on Mexico's stunning Yucatan Peninsula, TRS Coral Hotel is just a few minutes drive from Cancun. Its 5-star treatments and modern facilities are reserved only for adults looking for a romantic getaway or friends looking for fun.TRS Coral Hotel is a few steps from the beach and close to Zentropia Spa & Wellness and the Rafa Nadal Tennis Center.
Located on white-sand shores lapped by aquamarine seas, TRS Coral Hotel is a paradisiacal hideaway in the Caribbean. With its promenades surrounded by palm trees, the hotel's modern architectural aesthetic, with sustainable materials, is the reflection of a unique design that respects the environment.
Close to Cancun and the ancient Mayan ruins, the TRS Coral Hotel village area offers great nightlife, diverse dining options, and many cultural and entertainment activities. Guests can enjoy their stay with Infinite Indulgence® . Everything is included.
Check-in-time: 3:00 pm
Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Accommodation Categories and Descriptions
Junior Suite Ocean View
Contemplate the coastline of Costa Mujeres in this fabulous suite for adults only with a sofa, a 50 ”flat-screen TV, and a BlueTooth speaker to put the melody to a luxurious experience. Among its services, it offers a 24-hour In-suite service, butler, and pillow menu.
Single Occupancy – $906 total for 3 nights
Double Occupancy – $1,206 total for 3 nights
Triple Occupancy- $1,665 total for 3 nights
Single Occupancy – $1,208 total for 4 nights
Double Occupancy – $1,608 total for 4 nights
Triple Occupancy- $2,200 total for 4 nights
Single Occupancy – $1,510 total for 5 nights
Double Occupancy – $2,010 total for 5 nights
Triple Occupancy- $2,775 total for 5 nights
Junior Suite Beachfront Ocean View
Close to the beach and with views of the turquoise Caribbean of Costa Mujeres. Enjoy this splendid suite for adults only with the luxury facilities and services of the Junior Suite. Admiring the turquoise beaches of Costa Mujeres from the terrace of your suite for adults only 66 m 2, located near the beach. Includes amenities such as a king-size bed or two double beds, wine climate control, 50 ”flat-screen TV, sofas and personalized luxury services such as 24-hour in-suite service and butler.
Single Occupancy – $987 total for 3 nights
Double Occupancy – $1,320 total for 3 nights
Triple Occupancy- $1,809 total for 3 nights
Single Occupancy – $1,316 total for 4 nights
Double Occupancy – $1,716 total for 4 nights
Triple Occupancy- $2,412 total for 4 nights
Single Occupancy – $1,645 total for 5 nights
Double Occupancy – $2,200 total for 5 nights
Triple Occupancy- $3,015 total for 5 nights
Junior Suite Swim-Up
Elevate your experience in Costa Mujeres in this fabulous 67 m2 adults-only suite with a swim-up pool, furnished terrace, combined lounge and luxury services, such as a butler and a night out. Swim-up pool and a furnished terrace to enjoy the Costa Mujeres sun without leaving your suite for adults only. It has a king-size bed or two doubles, wine climate control, hydromassage bathtub, living room combined with sofa and offers personalized luxury services, such as butler, in-suite service and nightly bed turndown.
Single Occupancy – $1,086 total for 3 nights
Double Occupancy – $1,452 total for 3 nights
Triple Occupancy- $1,998 total for 3 nights
Single Occupancy – $1,448 total for 4 nights
Double Occupancy – $1,936 total for 4 nights
Triple Occupancy- $2,664 total for 4 nights
Single Occupancy – $1,810 total for 5 nights
Double Occupancy – $2,420 total for 5 nights
Triple Occupancy- $3,330 total for 5 nights
If you have any questions at all about the information in this quote, please let us know. You can email us directly, or you can use the comment box below and click Reply. If you do not have any questions and you are ready to book, please click the Book Now button below to fill out your registration form so we can get started on the process of booking your trip.
When filling out the registration form, make sure you are entering names as they appear on your passport. The names on your passports must match your airline tickets exactly. Passports must be valid for 6 months after travel.
Once we receive your registration form, we will put your room on hold and send you an invoice that will require your approval. As soon as you have approved the invoice, we will place a deposit on your trip and get your trip booked.
We look forward to working with you in planning this exciting vacation! Please let us know if you have any questions.
You don't have to pay all at once! Book early and take advantage of the Easy Monthly Payment Plan.
It is interest-free! All you have to do is send an email to [email protected] after you make your initial payment. Please tell us what date, and how much you want to pay till final payment. We make monthly payments on the credit card.
We are happy to provide contact details for Lomas Transportation which offers private, nonstop transfers between the Cancun Airport and your hotel. If you are interested in purchasing them, book them HERE.
You can also do Uber, or book them yourselves. Lomas is the best in the business. They give the best service and highest quality vechicles.
Having travel protection is definitely important and we recommend it for everyone. We personally buy it for all our trips. However, the option to add travel insurance is solely for your convenience. Depending on the option you select it may cover trip cancellation and many other things like unexpected medical expenses, baggage, and flight delays.
There are different kinds of policies to choose from and since we are not insurance agents and therefore cannot answer questions regarding any travel insurance policies we have found that this is the easiest way to compare them.
You will just need to answer a few questions and you’ll receive policy options and pricing. This link will give you different plan options as well as available coverage for other areas of your trip.
This is the insurance company we personally like and suggest but you are welcome to purchase Travel Protection through any entity that you choose.
If you have additional questions, you can reach an insurance agent at 1-800-243-3174
FYI, not purchasing travel protection could result in the loss of your travel cost and/or require more money to correct the situation. Without the protection, there may be no way to recoup any losses, costs or expenses incurred and the price of Travel Protection IS NOT included in the price of the room selections and is non-refundable.
Room Reservations FAQ'S!
DO YOU OFFER TRAVEL INSURANCE?
Yes. We offer “Cancel for ANY reason” insurance with your room block. It is the only insurance that will cover COVID! It covers cancellation up to 48 hours BEFORE you travel and you get back 75% of the cost of the trip. If not, we also sell insurance that is canceled for "covered reason" ask us how! Contact Susan Green and her Team!
DO YOU BOOK AIRFARE?
No. We do not do air for the trip as many of you use miles and other options, but we suggest using Google Flights or the HOPPER app to track flights. Please email our travel advisor with your flights once you have them booked so she can help with transfers.
CAN I ADD SOMEONE TO MY ROOM?
Yes. You can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
CAN I SWITCH THE PERSON IN MY ROOM?
Yes. Just send our agent an email with the name of the guest to be removed along with the name (as it appears on their passport) of the new guest, their birthday, and email address. Once they have this information, she will make the adjustment.
OH NO! SOMETHING HAPPENED AND I CANNOT MAKE IT. WHAT DO I DO?
If you can’t make it to the wedding, send our agent an email (she has to have it in writing) letting her know you need to cancel your reservation. She will then email you a confirmation. If you cancel before March 15, 2022, they will refund you your deposit (minus insurance). If you cancel. If you cancel between March 15, 2022 and the wedding, there is a 100% Cancel fee if you cancel without insurance.
I WOULD LIKE TO STAY AN ADDITIONAL NIGHT BEFORE/AFTER THE ROOM BLOCK. HOW DO I DO THIS?
If you would like to stay for additional nights, please ask our travel advisor and she will request them for you.
You will receive your electronic documents for travel 20 days before the departure date.
CHANGES TO THE TRIP?
There are no changes to any part of the trip within the last 30 days before departure (unless you have insurance). No name changes or date changes are allowed during this time.
Terms & Conditions
By supplying credit card and personal and passenger information, the client and passengers are authorizing agent(s) to complete work as hired including communicating such information to suppliers as required as part of the quoting and booking process.
Clients agree to follow payment structure including deposits and final payments as outlined by the supplier; failure to remit final payment at the deadline is a loss of any pre-paid funds and results in cancellation of any booked services (non-refundable). The client understands flights & itineraries could revise/change without notice and are at the discretion of the supplier as per terms & conditions.
Client(s) are expected to review and understand Terms & Conditions of agent(s) and vendor(s) at time of quoting and booking for all items; regardless if supplied by agent and/or listed as additional information vendor(s) documents and/or website(s).
Client(s) are responsible to ensure all supplied information (names, proper spelling, date of birth, passport information, etc.) matches all documentation required for travel. Travel documentation must be valid before travel, during travel, and must remain valid 6-12 months post-travel per destination entry requirements.
All destination & return entry/travel information can be verified/reviewed on official destination websites, or re-entry to the United States by visiting HERE. All entry/travel requirements could change without notice and are not fault or responsibility of the supplier and/or agency. Should any United States or destination requirements change, the client is financially responsible for any/all associated fees or penalties from vendor and agent.
If travel documentation (passports, identification, visas, etc.) are not verified and/or available, or valid at the time of booking, the client(s) is financially responsible for all associated fees or penalties from vendor and agent in order to make appropriate corrections and/or changes with vendor(s).
Thoroughly review all itinerary and documentation as supplied by agent(s). The client is responsible to report any errors or corrections within 12 hours of the issue. At 12 hours, any and all changes are subject to a $50 fee per person/per correction agency fee and are in addition to any supplier fees or penalties.
Agent(s) will inform the client(s) of any travel requirements as documented at the time of itinerary communication. Onward, it is the responsibility of the client(s) to monitor for changes for dates, locations, itineraries, requirements, etc.; Client(s) are expected to re-verify all information leading up to travel while traveling, and before returning home as policies/situations can evolve quickly within United States and abroad.
Fees: (taxes extra)
Cancellation $50 per person After Deposit is paid.
ALL fees are non-refundable and non-negotiable; regardless if the source of change(s), revision(s), and/or cancellation(s) are due to; actions of vendors, travel warnings, government policies, border agent decisions, ‘act(s) of god’, weather, client decisions, agent policies, and/or revisions due to Covid restrictions. Fees are charged at time of work required.
Client(s) are additionally responsible for any further charges or fees issued by travel vendor(s) per their terms & conditions.
Fees(s) cover the agent(s) services as requested/required for work completed within regular business hours (as advertised).
All change and/or cancellation fees are charged as required, are pre-authorized by this agreement, and are in addition to previously charged service and/or planning fees.
Hi! We are a full-service travel agency with over 25 years in business (started in 1994). We specialize in destination weddings, honeymoons, and one of a life time vacations! We have a team of us that can help you with your next travel need.
We are based in Arizona and work 5 days a week.
480-238-6101 or [email protected]