Secrets Moxché Playa del Carmen
WELCOME TO SECRETS MOXCHE
Step into the world of luxury surrounded by a tropical oasis at the all-inclusive Secrets Moxché Playa del Carmen. Immerse yourself in an ambiance unique to the Yucatan peninsula with our seven shimmering pools, three man-made cenotes and one interior beach-inspired area designed for intimate gatherings.
Located within the gated residential community of Corasol, the resort is a mere 40 minutes from Cancun International Airport. The 18-hole Gran Coyote Golf Course designed by PGA-Legend and member of the Hall of Fame, Nick Price, also resides within the community.
All 485 lavish suites offer a contemporary experience with an earthy feel including luxurious amenities, stunning views, and in-room mini-bar. All guests receive Unlimited-Luxury®, available to satisfy every need, including a wide selection of gourmet restaurants and 24-hour room service.
For an even higher level of luxury, guests can stay in the Preferred Club and enjoy an upgraded suite, access to enhanced amenities and special concierge service.
ROOM CATEGORIES
Rate includes all food, drinks (including alcohol) and taxes, but does not include transfers or insurance.
PLEASE NOTE: A minimum night stay of 3 nights is required in order to book within the block
(The only room that offers two beds, accommodating three adults; otherwise, accommodates two adults with one king bed)
3 Nights
Single Occupancy – $1474.30 total for 3 nights
Double Occupancy – $1875 total for 3 nights
Triple Occupancy- $2804 total for 3 nights
4 Nights
Single Occupancy – $1951 total for 4 nights
Double Occupancy – $2470 total for 4 nights
Triple Occupancy- $3693 total for 4 nights
5 Nights
Single Occupancy – $2427 total for 5 nights
Double Occupancy – $3066 total for 5 nights
Triple Occupancy- $4584 total for 5 nights
(Accommodates two adults with one king bed)
3 Nights
Single Occupancy – $1617 total for 3 nights
Double Occupancy – $2054 total for 3 nights
4 Nights
Single Occupancy – $2142 total for 4 nights
Double Occupancy – $2710 total for 4 nights
5 Nights
Single Occupancy – $2667 total for 5 nights
Double Occupancy – $3366 total for 5 nights
(Accommodates two adults with one king bed)
3 Nights
Single Occupancy – $2189 total for 3 nights
Double Occupancy – $2232 total for 3 nights
4 Nights
Single Occupancy – $2904 total for 4 nights
Double Occupancy – $2948 total for 4 nights
5 Nights
Single Occupancy – $3619 total for 5 nights
Double Occupancy – $3662 total for 5 nights
(Accommodates two adults with one king bed)
3 Nights
Single Occupancy – $2279 total for 3 nights
Double Occupancy – $2322 total for 3 nights
4 Nights
Single Occupancy – $3024 total for 4 nights
Double Occupancy – $3068 total for 4 nights
5 Nights
Single Occupancy – $3770 total for 5 nights
Double Occupancy – $3814 total for 5 nights
(Accommodates two adults with one king bed)
3 Nights
Single Occupancy – $3261 total for 3 nights
Double Occupancy – $3304 total for 3 nights
4 Nights
Single Occupancy – $4334 total for 4 nights
Double Occupancy – $4378 total for 4 nights
5 Nights
Single Occupancy – $5406 total for 5 nights
Double Occupancy – $5450 total for 5 nights
Experience The Preferred Club
You deserve that extra level of luxury on your romantic getaway or much-anticipated vacation. Upgrade to the Preferred Club and take advantage of your select status. Relish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities.
Private Club Lounge
Experience the Preferred Club
Personalized check-in and check-out- Daily continental breakfast service
- Afternoon hot and cold hors d’oeuvres
- Exquisite desserts and premium liquors
- Access to Preferred Club lounge and bar open daily from 10:00 a.m. to 11:00 p.m.
Preferred Status & Amenities
Service with Our Compliments
Preferred Club suites in premium locations- Upgraded mini-bar
- Upgraded bath amenities
- Complimentary newspaper in-suite every day (English or Spanish)
Exclusive Privileges
Privacy Reserved for You
Dedicated Floor Concierge service- Access to exclusive dining options for additional fee including Omakase sushi, taco and tequila tasting and the Author's Signature restaurant at adjoining Secrets Impression Moxché
- Exclusive access to rooftop infinity pool, bar and restaurant
- Exclusive rooftop restaurant for breakfast
How to Book your Room
- Review the available room categories & rates in the room category section
- Fill out the form HERE which will tell us your preferred dates, room occupancy and category
PAYMENT SCHEDULE & IMPORTANT DATES
A minimum deposit of $400 is due upon reservation confirmation in order to officially secure your room within the room block.
Travel insurance must be purchased no more than 21 days after you've booked your room.
December 3rd, 2023
The FINAL day to reserve your room within the block.
Reservations after this date are subject to rates and availability on the day of booking.
January 20th, 2024
FINAL payment is due
(any remaining balance will be charged automatically to either the card on file or most recently used card)
Payments can be made using your unique payment link (you can request this at any time, but it does work for any and all payments you would like to make!).
- A single occupancy room request (all group rates based on double occupancy)
- For any additional room categories not listed or held in the group block
- If you are booking after the deadline (held space is released at the deadline)
VERY IMPORTANT
*VERY IMPORTANT -- PLEASE READ*
To be considered a part of Oscar and Ebony wedding, you must book through this group room block and not through any other method (even directly with the hotel).
We offer competitive group rates and have secured a room block to make this as easy as possible.
CANCELLATION POLICY
You must cancel your reservation by December 3rd, 2023 to get a full refund (minus insurance cost).
Without insurance, all cancellations after December 3rd, 2023 will be considered in full penalty, leaving you responsible for 100% of the cost of your room, any cancellation and/or late fees, and ineligible for a refund.
Cancellations with travel insurance require filing a claim to receive a refund and is at the discretion of the insurance agency.
Susan's Travel Services is not an agent of the Hotel and has no control over refund policies and other rules mandated by the Hotel
PASSPORTS
You must have a passport to travel to Cancun. It must be valid until October 2024.
Next Steps
BOOKING YOUR ROOM & REGISTRATION FORM
If you have any questions at all about the information in this quote, please let us know. You can email us directly, or you can use the comment box below and click Reply.
If you do not have any questions and you are ready to book, please click the Book Now button below to fill out your registration form so we can get started on the process of booking your trip.
When filling out the registration form, make sure you are entering names as they appear on your passport.
The names on your passports must match your airline tickets exactly.
Passports must be valid for 6 months after travel.
CONFIRMATION
Once we receive your registration form, we will put your room on hold and send you an invoice that will require your approval. As soon as you have approved the invoice, we will place a deposit on your trip and get your trip booked.
We look forward to working with you in planning this exciting vacation! Please let us know if you have any questions.
Book HERE
Room Block Details & Payment Schedule
ROOM CATEGORIES AVAILABLE WITHIN THE BLOCK
Junior Suite Tropical View
Junior Suite Ocean View
Preferred club Junior Suite Ocean View
Preferred Club Junior Suite Swim Out Tropical View
Preferred Club Junior Suite Ocean Front
The room categories listed above were selected by Oscar and Ebony for their contracted room block. There are only a certain number of rooms available and are on a first-come, first-serve basis.
PAYMENT SCHEDULE & IMPORTANT DATES
A minimum deposit of $400 is due upon reservation confirmation in order to officially secure your room within the room block.
Travel insurance must be purchased no more than 21 days after you've booked your room.
December 3rd, 2o23
The FINAL day to reserve your room within the block.
Reservations after this date are subject to rates and availability on the day of booking.
January 20th, 2o24
FINAL payment is due
(any remaining balance will be charged automatically to either the card on file or most recently used card)
Payments can be made using your unique payment link (you can request this at any time, but it does work for any and all payments you would like to make!).
MARK YOUR CALENDAR
ARRIVAL
Wednesday, April 10th, 2024
CEREMONY
Saturday, April 13th, 2024
DEPARTURE
Monday, April 15th, 2024
There is a 3-night minimum for this room block
Additional nights can be added, based on resort availability
ADDING ADDITIONAL NIGHTS
If you would like to arrive earlier than Wednesday, April 10th, 2024, or after Monday, April 15th, 2024, please let us know when you fill out the room reservation form. If you would like to travel outside of those dates we just need to confirm availability. This can take up to 14 days to confirm.
INCLUDED IN YOUR RATE
- Room taxes
- Food & Beverages (including alcohol)
- Unlimited free in-room calling to North America
- 24-hour Room Service
EXCLUDED FROM YOUR RATE
- Airfare
- You are responsible for reserving your own flights
- Trip Insurance
- I highly recommend getting trip insurance, but you have the option to decline when filling out the room reservation form (Learn more about insurance here)
- Transfers from the airport to your hotel and back
Terms & Conditions
By supplying credit card and personal and passenger information, the client and passengers are authorizing agent(s) to complete work as hired including communicating such information to suppliers as required as part of the quoting and booking process.
Clients agree to follow payment structure including deposits and final payments as outlined by the supplier; failure to remit final payment at the deadline is a loss of any pre-paid funds and results in cancellation of any booked services (non-refundable). The client understands flights & itineraries could revise/change without notice and are at the discretion of the supplier as per terms & conditions.
Client(s) are expected to review and understand Terms & Conditions of agent(s) and vendor(s) at time of quoting and booking for all items; regardless if supplied by agent and/or listed as additional information vendor(s) documents and/or website(s).
Client(s) are responsible to ensure all supplied information (names, proper spelling, date of birth, passport information, etc.) matches all documentation required for travel. Travel documentation must be valid before travel, during travel, and must remain valid 6-12 months post-travel per destination entry requirements.
All destination & return entry/travel information can be verified/reviewed on official destination websites, or re-entry to the United States by visiting HERE. All entry/travel requirements could change without notice and are not fault or responsibility of the supplier and/or agency. Should any United States or destination requirements change, the client is financially responsible for any/all associated fees or penalties from vendor and agent.
If travel documentation (passports, identification, visas, etc.) are not verified and/or available, or valid at the time of booking, the client(s) is financially responsible for all associated fees or penalties from vendor and agent in order to make appropriate corrections and/or changes with vendor(s).
Thoroughly review all itinerary and documentation as supplied by agent(s). The client is responsible to report any errors or corrections within 12 hours of the issue. At 12 hours, any and all changes are subject to a $50 fee per person/per correction agency fee and are in addition to any supplier fees or penalties.
Covid Restrictions:
Agent(s) will inform the client(s) of any travel requirements as documented at the time of itinerary communication. Onward, it is the responsibility of the client(s) to monitor for changes for dates, locations, itineraries, requirements, etc.; Client(s) are expected to re-verify all information leading up to travel while traveling, and before returning home as policies/situations can evolve quickly within United States and abroad.
Fees: (taxes extra)
Cancellation $50 per person After Deposit is paid.
ALL fees are non-refundable and non-negotiable; regardless if the source of change(s), revision(s), and/or cancellation(s) are due to; actions of vendors, travel warnings, government policies, border agent decisions, ‘act(s) of god’, weather, client decisions, agent policies, and/or revisions due to Covid restrictions. Fees are charged at time of work required.
Client(s) are additionally responsible for any further charges or fees issued by travel vendor(s) per their terms & conditions.
Fees(s) cover the agent(s) services as requested/required for work completed within regular business hours (as advertised).
All change and/or cancellation fees are charged as required, are pre-authorized by this agreement, and are in addition to previously charged service and/or planning fees.
Thank you!
Payments & Monthly Payment Plan
You don't have to pay all at once! Book early and enroll in our Monthly Payment Plan- it's interest free and lets you forget about keeping up with a hectic schedule.
To enroll, be sure you book by September 1st, 2023!
For more information, please reach out to our groups department at [email protected] or schedule a phone call appointment HERE.
PAYMENT SCHEDULE
A minimum deposit of $400 is due upon reservation confirmation in order to officially secure your room within the room block.
Travel insurance must be purchased no more than 21 days after you've booked your room.
December 3rd, 2o23
The FINAL day to cancel your reservation and remain eligible for a refund
(minus insurance and $50 cancellation fee per person)
January 20th, 2o24
FINAL payment is due
(any remaining balance will be charged automatically to either the card on file or most recently used card)
Payments can be made using your unique payment link (you can request this at any time, but it does work for any and all payments you would like to make).
FAQ'S
FREQUENTLY ASKED QUESTIONS
DO YOU OFFER TRAVEL INSURANCE?
Yes. We offer “Cancel for ANY reason” insurance with your room block. It is the only insurance that will cover COVID! It covers cancellation up to 48 hours BEFORE you travel and you get back 75% of the cost of the trip. If not, we also sell insurance that is canceled for "covered reason" ask us how! Contact Susan Green and her Team!
DO YOU BOOK AIRFARE?
We can add air 360 days before the trip.
CAN I ADD SOMEONE TO MY ROOM?
Yes. You can always add a person to your room after your reservation has been made as long as it doesn’t go above the room occupancy limit. If you’re waiting to make a reservation because you’re not sure if someone will be with you in the room, we suggest you go ahead and secure your reservation now and then add them later.
CAN I SWITCH THE PERSON IN MY ROOM?
Yes. Just send our agent an email with the name of the guest to be removed along with the name (as it appears on their passport) of the new guest, their birthday, and email address. Once they have this information, she will make the adjustment.
OH NO! SOMETHING HAPPENED AND I CANNOT MAKE IT. WHAT DO I DO?
If you can’t make it to the wedding, send our agent an email (she has to have it in writing) letting her know you need to cancel your reservation. She will then email you a confirmation. If you cancel before January 4th, 2024 they will refund you your deposit (minus insurance). If you cancel on January 4th, 2024-Wedding 100% Cancel fee if you cancel without insurance.
I WOULD LIKE TO STAY AN ADDITIONAL NIGHT BEFORE/AFTER THE ROOM BLOCK. HOW DO I DO THIS?
If you would like to stay for additional nights, please ask our travel advisor and she will request them for you.
ELECTRONIC DOCUMENTS
You will receive your electronic documents for travel 20 days before the departure date.
CHANGES TO THE TRIP?
There are no changes to any part of the trip within the last 30 days before departure (unless you have insurance) -No name changes, date changes are allowed during this time.
Susan's Travel Services
Hi! We are a full-service travel agency with over 25 years in business (started in 1994). We specialize in destination weddings, honeymoons, and one of a life time vacations! We have a team of us that can help you with your next travel need.
We are based in Arizona and work 5 days a week.
Email: [email protected]
Schedule a phone call appointment HERE!
Travel Protection
(optional but highly recommended!)
Travel Insurance may cover between 75% – 100% of trip cancellation and many other things like unexpected medical expenses, baggage, and flight delays.
**If you have any questions about the insurance please give Travel Insured a call at 1-800-243-3174.
We (Susan's Travel Services) are not a licensed insurance company and can not legally answer any insurance-related questions.**
You are also welcome to purchase Travel Insurance through any company that offers travel insurance.
The Cancel For Any Reason is available as an Add-on (make sure you click if you want it to cover COVID) -- However, you must purchase the insurance no later than 21 days from the day you make your reservation. Please note: CFAR is NOT available for New York State residents.
IMPORTANT: Opting out of purchasing travel protection could result in the loss of your travel cost and/or require more money to correct the situation. Without the protection, there may be no way to recoup any losses, costs, or expenses incurred and the price of Travel Protection IS NOT included in the price of the room selections and is non-refundable.
After your room is confirmed, we can provide you a quote for travel protection!
There are different kinds of policies to choose from and since we are not insurance agents and therefore cannot answer questions regarding any travel insurance policies we have found that this is the easiest way to compare them.
Click here for Travel Insurance Options
You will just need to answer a few questions and you’ll receive policy options and pricing. This link will give you different plan options as well as available coverage for other areas of your trip.
This is the insurance company we personally like and suggest but you are welcome to purchase Travel Protection through any entity that you choose.
Susan's Travel Services
Hello, and welcome to Susan's Travel Services!
We are thrilled to have the opportunity to work with Oscar & Ebony to send them and their closest friends and families to the destination wedding of a lifetime.
Our travel agency is based in Phoenix Arizona, boasting a cumulative 40+ years of experience (starting in 1994) between our agents. Our travel professionals design and specialize in incredible family vacations, luxury romantic getaways and honeymoons, destination weddings and group travel, plus so much more; Whether your bucket list includes getting up close and personal with lion cubs on a breathtaking African safari, watching the colorful sea life while gliding through the waters of the Australian coast on a once in a lifetime dive trip, or basking in the crystal waters and rays of sunshine on your own, private bungalow in Bora Bora- Susan's Travel Services strives to work one on one with you to send you on your way to the travels of your dreams.
OFFICE HOURS
MONDAY - FRIDAY
9:00am - 5:00pm (Arizona time)
Email: [email protected]
Schedule a phone call appointment HERE!